Shipping Policy – Vicorpus Medical
At Vicorpus Medical, we’re committed to providing our patients with prescribed medical treatments while maintaining full compliance with international regulations regarding controlled substances. Our shipping policy reflects our dedication to legal, ethical medical practices.
Prescription Verification
All orders require a valid prescription from a licensed medical practitioner. Our verification process includes:
- Confirmation of prescription validity
- Verification of prescriber credentials
- Patient identity verification
- Compliance with all applicable medical regulations
Domestic Shipping (United States)
We ship within the United States through licensed medical courier services with the following standards:
- Discreet packaging with temperature control when required
- Signature confirmation on all deliveries
- 2-3 business day processing time
- 3-5 business day delivery timeframe
- Full compliance with DEA regulations
International Shipping
Canada
- Processing time: 3-5 business days
- Delivery timeframe: 7-14 business days
- Requires additional customs documentation
- Must comply with Health Canada regulations
Europe
- Processing time: 5-7 business days
- Delivery timeframe: 10-21 business days
- Varies by specific country regulations
- Additional documentation may be required
Asia
- Processing time: 5-7 business days
- Delivery timeframe: 14-28 business days
- Subject to individual country import restrictions
- Additional customs clearance procedures
Middle East
- Processing time: 7-10 business days
- Delivery timeframe: 14-30 business days
- Strict adherence to local medical import laws
- Additional documentation required
Australia
- Processing time: 5-7 business days
- Delivery timeframe: 10-21 business days
- Must comply with TGA (Therapeutic Goods Administration) regulations
- Additional customs procedures
Important Legal Information
- We only ship to addresses where importation of prescribed medication is legal
- Patients are responsible for complying with local regulations
- Some countries may require additional permits or documentation
- We reserve the right to refuse shipping to any jurisdiction where legal compliance cannot be verified
Packaging and Discretion
All medications are shipped in discreet packaging with:
- Temperature control for sensitive medications
- Professional medical labeling
- No external indication of contents
- Secure, tamper-evident seals
Tracking and Support
All shipments include tracking information sent to your registered email. For shipping inquiries, please contact our support team at info@vicorpus.us with your order number.
Refused Shipments
If a shipment is refused by customs or returned for any reason, the patient will be notified. Refunds will be processed minus shipping costs once the returned package is received.
For questions about our shipping policies or specific requirements for your region, please contact our medical compliance team at info@vicorpus.us.